Thank you for accessing the website www.andinaspa.com belonging to ANDINA SPA (hereinafter ANDINA SPA) Responsible for the Treatment of your Personal Data
At ANDINA SPA we give you a warm welcome and thank you for choosing our website. For us it is very important to protect your personal information as well as to respect your privacy and confidentiality, that is why on our website we will only use and have for a certain time according to law, the relevant data in order to provide you with a safe, agile and secure shopping experience. efficient. Below we provide you with our privacy and confidentiality policy.
The data that we will use, store and process in order to provide you with a safe and pleasant experience, during the purchase and any claim or query after this is your personal information that includes but is not limited to: Name and surnames, DNI or RUC, email , shipping address, telephone numbers, payment information, billing address, relevant data of the debit or credit card with which the operation was made, among others.
Information to use
We will use the information you provide so that we can process your orders and to provide you with the services and information offered through our website that you request. In addition, we will use the information you provide to administer your account with us, verify and carry out financial transactions in connection with payments you make online, audit the download of data from our website, improve the design and / or content of the pages of our website and personalize users, identify visitors to our website, conduct research on the demographics of our users; We will send you information that we think you may find useful or that you have requested, including information about our products and services, unless you have told us that you have objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive marketing communications, you can do so at any time and you will stop receiving such communications.
Other uses of your personal information
We may use your personal information for market research. Your data is anonymous and will only be used for statistical purposes. You may opt out of this at any time. Revealing your email address is only necessary if you wish to participate in the contests.
We may also send you other information about us, our products, sales promotions and offers. If you prefer not to receive this type of additional information, as detailed in this section (or any part of it), please send an email to nopublicidad@andinaspa.com. Within 7 business days after receiving your instruction, we will stop sending the requested information. If your instruction is not clear, we will contact you to clarify it.
About payments
Payments made through ANDINA SPA will be processed by THE CULQI PAYMENT GATEWAY. You should only provide your information on our site. Such information must be accurate and truthful and must be kept up to date. If any changes occur in your data, you must inform us so that we can update them in our database, in order to avoid inconveniences in payments or the delivery of your products.
Your actual order details may be stored by us, but for security reasons they cannot be directly retrieved by us. However, you can access this information by logging into your account at padmera.com. There you can see the details of your orders that have been completed. You agree to treat your personal access data confidentially and not to make it available to unauthorized third parties. We cannot assume any responsibility for the misuse of passwords that you have disclosed.
Cookies
The acceptance of cookies is not a requirement to visit ANDINA SPA. Cookies are small text files that identify your computer to our server as a unique user, when you visit certain pages in ANDINA SPA and that are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet protocol address, which saves you time while you are in ANDINA SPA or want to enter it. We only use cookies for your convenience in the use of ANDINA SPA (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use any other information. about you (for example from targeted advertising). Your browser can be configured to not accept cookies, but this would restrict your use of ANDINA SPA. Please accept our guarantee that the use of cookies does not contain data of a personal or private nature, and are free of viruses. If you want more information about cookies, go to http://www.allaboutcookies.org or for information on removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/ index.html.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files located on your computer, to help the Website analyze how users use ANDINA SPA. The information generated by the cookie about your use of the Website (including your IP address) will be directly transmitted and stored by Google on its servers in the United States. Google will use this information for the purpose of evaluating the use of the Website, compiling reports on ANDINA SPA web activity and providing other services related to ANDINA SPA web activity and Internet use. Google may transmit said information to third parties when required by law, or when said third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of your data by Google in the manner and for the purposes indicated above.
Security
We have technical and security measures in place to prevent unauthorized or unlawful access or accidental loss, destruction or damage to your information. When data is collected through ANDINA SPA, we collect your personal data on a secure server. We use protection programs on our servers. When we collect payment card information, Secure Socket Layer (SSL) encryption is used to encrypt. It is strongly recommended that you do not send any unencrypted credit or debit card details in electronic communications with us. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that you may sometimes request proof of identity before disclosing personal information. You are responsible for protecting against unauthorized access to your password and to your computer.
Your rights
If you are concerned about your data, you have the right to request access to it and require us to correct any inaccuracies free of charge.